Hi, I recently updated my tcl c725 and have lost dolby atmos on disney plus and Apple tv, I can still view dolby vision though
Is there any way I can manually install DA?
Has anyone in the past faced the same?
Edit: I tried again and atmos works on apple tv+ so ig it is the same problem although I'm on android tv 11
Update: I have installed Google tv with same android v11 instead of Android tv and dolby atmos works with it
I have checked the app version and it is the latest one on GTV as well as atv previously
That's strange!
Unfortunately this happened on Sony Android TVs as well. Disney Plus app updated from version 2.8.0-rc2 to 2.9.1-rc1. My content title pages still SAY there is Dolby Atmos, but the signal to my receiver is now only Dolby Digital+ 5.1. Before the update I was getting Atmos. I reported this at help.disneyplus.com where I stated the issue in a live chat AND followed up with writing it down in the Give Feedback option. The more people that report it the better. Not sure if it will work on your TCL but another poster on AVSForum offered this solution: "...download a app called DOWNLOADER, use its browser to go to APKMIRROR.COM and search for DISNEY. Download the APK for the previous version that worked. Delete the app from your TV (or if preinstalled, remove updates). Then go to the files section on the downloader app and click on the APK file you just downloaded, click INSTALL. Once finished, click OPEN, and log back in with your credentials."