Spontaneous factory reset of onn Android tv 4K UHD box

by Consistent-Cut2890

My onn. Android TV 4K UHD Streaming Device seems to spontaneously factory reset. I have not actually been using it much, but every few days it is inviting me to set it up from pairing the remote.

Is the unit defective?

totti2k2

Is it just asking to pair the remote or set it up from the start???

davehasl19

Reseat the HDMI cable, microUSB plug and the power adapter