Disney+ "no longer compatible" with Bravia

by ossuweary

I recently purchased a Sony Bravia with Google TV, but the built in Disney+ app refuses to open saying there that it needs to update. However when I go to the inhalation page it instead says "This app is no longer compatible with your device. Contact the developers for more details." Is this a known issue? I suspect it might be a region lock (I am not in the US, and there is a separate Disney+ app for my region different from the US one, at least on phones. However my family does have a US Disney+ account), but I would have expected a lock to be in the app not the store. Using a VPN doesn't make a difference

It's kind of annoying to have a dedicated remote button that is useless, and to get recommended shows that I can't open, even if I wanted to.

Tl;Dr: Google Tv, Sony Bravia Built in Disney+ says it's not compatible I'm outside of the US if that makes a difference

thodges314

Peacock briefly stopped working on my Sony x80j the other day. I watched something in the morning, and when I went back to watch another episode in the afternoon it stopped working despite numerous attempts at reinstalling, logging out, restarting the machine, and so on. I called Peacock customer service and they told me it was a temporary error that the devs were working on, so I watched on my tablet instead. It was working again by the end of the night.

You might want to get in touch with Disney+ about this.

Pinoyplaya90

This happened for me too, disney+ comes pre installed on the tv, when you open it, it tells you need an update, when you go to the play store it won't let you update it because the region for your Google account doesn't have Disney+

If you make a dummy Google account for a country that supports disney+ you can update it that way, but you'll still need a VPN to use Disney+

joeymc1984

I’m in the US and it just stopped working after forcing an update. WTF