Google Assistant/Home will not turn off tv with voice commands.

by Present_Truth_3293

For the last couple of weeks google assistant does not turn off my tvs with the voice command feature for various bravia tvs in my house. Has anyone else experienced the issue where google assistant will recognize ok google and 'turn off tv' commands but wont actually do anything? I've uninstalled 'google' app updates but that only stops it for a bit. It's ridiculous that this is happening, and I might have to disable app updates entirely.

Any tips/solutions?

chapaj

It tends to happen on Android TV devices but work fine on Google TV devices. Strange.

SCGreyWolf

It's working fine for my TV that has a CCWGTV attached to it.

Me: hey Google turn off the TV GA: Got it. Turning off the Living Room TV

I do have the TV linked as the default for my living room speaker.

Present_Truth_3293

I've posted to google assistant community help section at https://support.google.com/assistant/thread/182727132/google-assistant-home-will-not-turn-off-tv-with-voice-commands?hl=en I'll let you guys know if I get any response. In the meantime if anyone figures something out let me know.

One hint I saw from a post on google support site was to remove the word "tv" from your device name if possible and try to rename devices.
I'll try it out when i get a chance.

GilNoama

happened to me to sadly

majikmixx

Same here. Glad to see it's not just me.

Maltempest

Same here with my Samsung.

Hurly26

I've had the same issue. Only started happening after my "upgrade" to "Shield Experience 9.0" which brought Android 11 to the Shield TV and broke several things. It seems to resolve itself after a couple days but I have no idea why.

Present_Truth_3293

Anybody know if there is somewhere we can reach out to for support like a forum to report bugs or something? The send feedback option with google assistant is trash.

Ahenze85

I find Google can turn my TV off from my phone, tablet & soundbar with my voice, but Not the Chromecast. It's not a solution but a work around for me.

Phantasmalicious

I haven't been able to make Google Assistant work ever on my TV. I installed Google Assistant on my Sonos soundbar 2 years ago and this works perfectly. I just got my Philips OLED+907 with the newest Android TV OS and that doesn't work either.

CheckYourScreen

Same here. Had to uninstall the updates for "Google" app by going to playstore. Seems like sticking to old version is the only workaround available. Wont update till its fixed in future versions.

Snyper912

Same here. Have a Sonos Beam and a Sonos Roam using Google Assistant, as well as two mini Nest devices. None of them can turn off my Living Room Chromecast as of about a week ago. However oddly, they will turn off my Bedroom Chromecast. I’ve tried factory resetting the living room Chromecast and re-pairing it. Nothing works as of yet. Hoping for a change soon.

GilNoama

got a Google app update from the play store and the assistant is functioning again :) turn the tv on/off, launch apps like Netflix efc.. (launching you tube worked even when other commnands didn't)

YaPaY

same here 55Oled philips Android TV. Turn on ok but shut down does not work

RevolutionarySoft223

"turn off tv" works on my tcl google tv but the "turn on tv" won't even my CEC is enabled, please help, thank you