Disney and Prime stopped working with Google TV, Netflix and other subscriptions are fine.

by TheRealPrimeMinister

We've been using Google TV for over a year with Netflix, Prime, Crave, Disney, and apple tv. A couple weeks ago Disney and Prime won't play (all other work). I can access the subscription catalogue, I just get an error msg when I try to watch something. I can still cast them from my phone. I've tried a hard reset, clearing the cache, updating the software...nothing. Google tech support has been...less than helpful. Anyone have any ideas?

zerozed

Which specific GoogleTV device are you having issues with? CCWGTV? ONN4K? Something else?

techwithbrett

Are you using Bluetooth earbuds/speakers with it? Disney+ gave me that error when I tried to.

DarthHadoken

I'm having the same exact issue on Xfinity Hulu works fine but Disney and Amazon gives the same message

ComprehensiveDiet104

No, just checked mine all working.

Are you using wi-fi or Ethernet, could be an issue with your internet.