Netflix, Prime etc are not working on my Oneplus tv.

by Prestigious_Hunt8687

So on 30th December, I updated my tv to this new software update - AA418_02.A.01_GLO_069_2211171659. Since then I am not able to stream on Netflix and Prime and other streaming apps also (except YouTube). I have tried all the troubleshooting methods available on the internet and even did a factory reset but to no avail. Internet speed is also checked which is above 150 Mbps.

Guys, if anybody knows the solution to this problem, please help.

This is the link to all the errors and internet speed: https://imgur.com/a/hxvDehs

Thanks

Many-Eye-1853

Even i am facing this issue withe Netflix and Prime on OnePlus TV from yesterday.

vjithin93

I am also facing the same issue.

regex1884

I know this isn't what you want to hear but one solution is get an external device. These 4k uhd boxes get great reviews and are $20. I have one and would buy another.

https://www.walmart.com/ip/onn-Android-TV-4K-UHD-Streaming-Device-with-Voice-Remote-Control-HDMI-Cable/636597403?athbdg=L1100

Prestigious_Hunt8687

Follow this link on oneplus community for further information: https://community.oneplus.com/thread/1233535380910243845