Devices: Hisense H8C, Nvidia Shield TV
Main Problem: Youtube not playing 4k content.
Side Problem: Confused over HDMI ports.
I have 4 HMDI ports on the Hisense H8C. This is what is said about them in the manual,
This 4k TV has two different software versions of HDMI ports to connect HDMI-enabled devices. The two high-powered HDMI version 2.0 (HDMI 3 , HDMI 4) inputs enable you to connect ultra-HD external devices that require more bandwidth to transmit to the TV screen. For example, if you have and Xbox or Blu-ray player that supports the 2.0 standard. The two HDMI version 1.4 inputs are great for any of your external devices that support a standard full high-definition resolution of 1080p.
Cool, I understand that. What confuses me are the labels for the ports. HDMI 1&2 are labeled "4k@60Hz." HDMI 3&4 are labeled "4k@30Hz." Does this not seem to contradict what was said about the ports? Specifically that HDMI 3&4 are the 2.0 inputs?
I have a High Speed with ethernet HDMI cable running from the Shield to the TV into HDMI input 3. When I go into the TV's setting and check out the signal diagnosis it says the video format is 3840*2160@60Hz. When I go into the picture setting it has the option to change the HDMI 2.0 format and it's greyed out but it's also on "enhanced."
I feel like this side problem is contributing the main problem of not being able to play 4k content on youtube. It maxes out at 1440p.