Audio suddenly went silent. So I reset the TV hoping to fix the problem. The setup process had problem with zip code no matter what I entered. So I keep entering my zip code and eventually it succeeded in finding the location. But the next step failed with this message:
Unable to obtain a list of lineup for your location
Due to this error, the built-in tuner is not available!
Search the web found many have this same problem and not able to have the built-in tuner.
Calling LG tech support was no help. They keep telling me to unplug power, hold the power button for 30 sec. Unplug the TV antenna. This of course is of no use. Because the problem is with the setup no working. But LG do not acknowledge this but instead ask me to take the TV to repair shop.
I should not have reset the TV. It’s 5yo and it no long supported by AndroidTV (on the google end, I believe?). The Android Version is 4.2.2. There is not way to update the firmware.
There appears to be no way to get the built-in tuner working now.
And most upsetting. The sound came back by itself, went out, then came back and it’s been fine now. So I didn’t need to bother resetting the thing at all. But since I did, built-in tuner is no more!
From reading my web search for solution to this problem:
- Update the firmware. But mine has not way of updating.
- Root the thing and install something newer.
- Install some app to manually entering TV channels.
I don’t know how to do any of this. So for now, I just live without the use of watching over the air channels.
I only can watch HDMI input devise.
I’m very unhappy with LG. They should know about this very common and let me know. Instead of telling doing useless things.
I will not buy another LG TV. But seems like all TV are AndrodTV. Any suggestions for better? Anything that keeps on updating to new firmware?