My xiaomi box remote (brand new from Walmart) constantly loses it's connection. I tried new batteries, updating the mi box's OS. Any other ideas?
*** Update ****
A factory reset did not help. I returned the unit to Walmart and exchanged it for a brand new Mi Box. Unfortunately, it had the same problem.
To rehash the issue. Not only does the remote disconnects frequently (requiring a resync), the bluetooth range appears to be quite limited. Around ~15 feet in my case. Past 15 feet, guarantee disconnect. While I agree 2.4 ghz interference could be an issue, none of my other Bluetooth devices have any issues. For example, if I plug in the new fire tv with voice stick, I have no issues with the fire tv remote.
As a test, I attempted to pair the fire tv remote to the mi box. No luck. I am unable to set the fire remote to a discovery mode. I tried holding the home button for 5-10 secs, the play/pause button for 5-10 secs. If the fire tv remote would have paired, my hope is to see if the Bluetooth disconnects would have be resolved.
I'll keep it around for a week in hopes there will be a software update, but if asked if asked my opinion for the Xiaomi Box, it's a no. I would not recommend the mi box at this time.